crm_livechat/models/discuss_channel.py

47 lines
1.9 KiB
Python
Raw Permalink Normal View History

# -*- coding: utf-8 -*-
# Part of Odoo. See LICENSE file for full copyright and licensing details.
from odoo import models, _
from odoo.tools import html2plaintext
class DiscussChannel(models.Model):
_inherit = 'discuss.channel'
def execute_command_lead(self, **kwargs):
partner = self.env.user.partner_id
key = kwargs['body']
if key.strip() == '/lead':
msg = _('Create a new lead (/lead lead title)')
else:
lead = self._convert_visitor_to_lead(partner, key)
msg = _('Created a new lead: %s', lead._get_html_link())
self._send_transient_message(partner, msg)
def _convert_visitor_to_lead(self, partner, key):
""" Create a lead from channel /lead command
:param partner: internal user partner (operator) that created the lead;
:param key: operator input in chat ('/lead Lead about Product')
"""
# if public user is part of the chat: consider lead to be linked to an
# anonymous user whatever the participants. Otherwise keep only share
# partners (no user or portal user) to link to the lead.
customers = self.env['res.partner']
for customer in self.with_context(active_test=False).channel_partner_ids.filtered(lambda p: p != partner and p.partner_share):
if customer.is_public:
customers = self.env['res.partner']
break
else:
customers |= customer
utm_source = self.env.ref('crm_livechat.utm_source_livechat', raise_if_not_found=False)
return self.env['crm.lead'].create({
'name': html2plaintext(key[5:]),
'partner_id': customers[0].id if customers else False,
'user_id': False,
'team_id': False,
'description': self._get_channel_history(),
'referred': partner.name,
'source_id': utm_source and utm_source.id,
})