im_livechat/demo/im_livechat_channel/im_livechat_session_2.xml

<?xml version="1.0"?>
<odoo>
    <data>
        <record id="livechat_channel_session_2" model="discuss.channel">
            <field name="channel_type">livechat</field>
            <field name="livechat_channel_id" ref="im_livechat_channel_data"/>
            <field name="livechat_operator_id" ref="base.partner_demo"/>
            <field name="name">Visitor #323, Marc Demo</field>
            <field name="anonymous_name">Visitor #323</field>
        </record>
        <record id="im_livechat.livechat_channel_session_2_member_demo" model="discuss.channel.member">
            <field name="partner_id" ref="base.partner_demo"/>
            <field name="channel_id" ref="im_livechat.livechat_channel_session_2"/>
            <field name="is_pinned">False</field>
        </record>
        <record id="im_livechat.livechat_channel_session_2_guest" model="mail.guest">
            <field name="name">Visitor #323</field>
        </record>
        <record id="im_livechat.livechat_channel_session_2_member_guest" model="discuss.channel.member">
            <field name="guest_id" ref="im_livechat.livechat_channel_session_2_guest"/>
            <field name="channel_id" ref="im_livechat.livechat_channel_session_2"/>
        </record>

        <record id="livechat_channel_session_2_message_1" model="mail.message">
            <field name="model">discuss.channel</field>
            <field name="res_id" ref="im_livechat.livechat_channel_session_2"/>
            <field name="message_type">email</field>
            <field name="author_id" ref="base.partner_demo"/>
            <field name="body">Hello, how may I help you?</field>
            <field name="message_type">comment</field>
            <field eval="DateTime.today() + relativedelta(months=-1, days=-1, minutes=6)" name="date"/>
        </record>
        <record id="livechat_channel_session_2_message_2" model="mail.message">
            <field name="model">discuss.channel</field>
            <field name="res_id" ref="im_livechat.livechat_channel_session_2"/>
            <field name="message_type">email</field>
            <field name="author_guest_id" ref="im_livechat.livechat_channel_session_2_guest"/>
            <field name="email_from">Visitor</field>
            <field name="body">I was wondering if Odoo has an application to easily manage social media for my business..</field>
            <field name="message_type">comment</field>
            <field eval="DateTime.today() + relativedelta(months=-1, days=-1, minutes=7)" name="date"/>
        </record>
        <record id="livechat_channel_session_2_message_3" model="mail.message">
            <field name="model">discuss.channel</field>
            <field name="res_id" ref="im_livechat.livechat_channel_session_2"/>
            <field name="message_type">email</field>
            <field name="author_id" ref="base.partner_demo"/>
            <field name="body">Yes, we just released a new application called Social Marketing that should fit your needs! Check it out :)</field>
            <field name="message_type">comment</field>
            <field eval="DateTime.today() + relativedelta(months=-1, days=-1, minutes=8)" name="date"/>
        </record>
        <record id="livechat_channel_session_2_message_4" model="mail.message">
            <field name="model">discuss.channel</field>
            <field name="res_id" ref="im_livechat.livechat_channel_session_2"/>
            <field name="message_type">email</field>
            <field name="author_guest_id" ref="im_livechat.livechat_channel_session_2_guest"/>
            <field name="email_from">Visitor</field>
            <field name="body">Awesome, thanks!</field>
            <field name="message_type">comment</field>
            <field eval="DateTime.today() + relativedelta(months=-1, days=-1, minutes=9)" name="date"/>
        </record>
        <record id="livechat_channel_session_2_message_5" model="mail.message">
            <field name="model">discuss.channel</field>
            <field name="res_id" ref="im_livechat.livechat_channel_session_2"/>
            <field name="message_type">email</field>
            <field name="author_id" ref="base.partner_demo"/>
            <field name="body">You're welcome, enjoy Odoo!</field>
            <field name="message_type">comment</field>
            <field eval="DateTime.today() + relativedelta(months=-1, days=-1, minutes=10)" name="date"/>
        </record>
        <record id="livechat_channel_session_2_rating_message" model="mail.message">
            <field name="model">discuss.channel</field>
            <field name="res_id" ref="im_livechat.livechat_channel_session_2"/>
            <field name="author_guest_id" ref="im_livechat.livechat_channel_session_2_guest"/>
            <field name="subtype_id" ref="mail.mt_note"/>
            <field name="message_type">notification</field>
            <field eval="DateTime.today() + relativedelta(months=-1, days=-1, minutes=11)" name="date"/>
        </record>
        <record id="livechat_channel_session_2_rating" model="rating.rating">
            <field name="access_token">LIVECHAT_2</field>
            <field name="res_id" ref="im_livechat.livechat_channel_session_2"/>
            <field name="res_model_id" ref="mail.model_discuss_channel"/>
            <field name="rated_partner_id" ref="base.partner_demo"/>
            <field name="message_id" ref="im_livechat.livechat_channel_session_2_rating_message"/>
            <field eval="False" name="partner_id"/>
            <field eval="True" name="consumed"/>
        </record>
        <function model="discuss.channel" name="rating_apply"
            eval="([ref('im_livechat.livechat_channel_session_2')], 5, 'LIVECHAT_2', None, 'Super Job')"/>
    </data>
</odoo>