320 lines
19 KiB
XML
320 lines
19 KiB
XML
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<?xml version="1.0"?>
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<odoo>
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<data>
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<record id="im_livechat_channel_action" model="ir.actions.act_window">
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<field name="name">Website Live Chat Channels</field>
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<field name="res_model">im_livechat.channel</field>
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<field name="view_mode">kanban,form</field>
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<field name="help" type="html">
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<p class="o_view_nocontent_smiling_face">
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Define a new website live chat channel
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</p><p>
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You can create channels for each website on which you want
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to integrate the website live chat widget, allowing your website
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visitors to talk in real time with your operators.
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</p>
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</field>
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</record>
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<record id="im_livechat_channel_view_kanban" model="ir.ui.view">
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<field name="name">im_livechat.channel.kanban</field>
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<field name="model">im_livechat.channel</field>
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<field name="arch" type="xml">
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<kanban js_class="im_livechat.livechat_channel_kanban" action="im_livechat.discuss_channel_action_from_livechat_channel" type="action">
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<field name="id"/>
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<field name="name"/>
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<field name="web_page" widget="url"/>
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<field name="are_you_inside"/>
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<field name="user_ids"/>
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<field name="nbr_channel"/>
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<field name="rating_percentage_satisfaction"/>
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<field name="rating_count"/>
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<field name="image_128"/>
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<templates>
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<t t-name="kanban-menu">
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<div class="container">
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<a type="object" name="action_view_rating" class="dropdown-item" role="menuitem">Ratings</a>
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<a type="open" class="dropdown-item" role="menuitem">Configure Channel</a>
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</div>
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</t>
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<t t-name="kanban-box">
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<div class="oe_kanban_global_click px-4" t-att-class="{'o-livechat-ChannelKanban-highlighted': record.available_operator_ids.raw_value.length > 0}">
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<div class="o_kanban_image" t-if="record.image_128.raw_value">
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<img t-att-src="kanban_image('im_livechat.channel', 'image_128', record.id.raw_value)" class="img-fluid" alt="Channel"/>
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</div>
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<div class="oe_kanban_details">
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<div class="d-flex justify-content-between">
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<div>
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<field name="name" class="fs-4" style="word-wrap: break-word;"/>
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<p class="fst-italic fs-5"><t t-esc="record.nbr_channel.raw_value"/> Sessions</p>
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</div>
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<div>
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<button t-if="record.are_you_inside.raw_value" name="action_quit" type="object" class="btn btn-primary">Leave</button>
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<button t-if="!record.are_you_inside.raw_value" name="action_join" type="object" class="btn btn-secondary">Join</button>
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</div>
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</div>
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<div class="o_kanban_record_bottom">
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<field class="oe_kanban_bottom_left" name="available_operator_ids" widget="many2many_avatar_user" readonly="True"/>
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<div t-if="record.rating_count.raw_value > 0" class="oe_kanban_bottom_right">
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<a name="action_view_rating" type="object" tabindex="10">
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<i class="fa fa-smile-o text-success" title="Percentage of happy ratings" role="img" aria-label="Happy face"/> <t t-esc="record.rating_percentage_satisfaction.raw_value"/>%
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</a>
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</div>
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</div>
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</div>
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</div>
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</t>
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</templates>
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</kanban>
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</field>
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</record>
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<record id="im_livechat_channel_view_form" model="ir.ui.view">
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<field name="name">im_livechat.channel.form</field>
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<field name="model">im_livechat.channel</field>
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<field name="arch" type="xml">
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<form>
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<header>
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<button type="object" name="action_join" class="oe_highlight" string="Join Channel" invisible="are_you_inside"/>
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<button type="object" name="action_quit" class="btn btn-primary" string="Leave Channel" invisible="not are_you_inside"/>
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<field name="are_you_inside" invisible="1"/>
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</header>
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<sheet>
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<field name="rating_count" invisible="1"/>
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<div class="oe_button_box" name="button_box">
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<button class="oe_stat_button" type="object" name="action_view_chatbot_scripts" icon="fa-android"
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invisible="chatbot_script_count == 0">
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<field string="Chatbots" name="chatbot_script_count" widget="statinfo"/>
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</button>
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<button class="oe_stat_button" type="action" invisible="nbr_channel == 0" name="%(discuss_channel_action_from_livechat_channel)d" icon="fa-comments">
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<field string="Sessions" name="nbr_channel" widget="statinfo"/>
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</button>
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<button name="action_view_rating" invisible="rating_count == 0" class="oe_stat_button" type="object" icon="fa-smile-o">
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<field string="% Happy" name="rating_percentage_satisfaction" widget="statinfo"/>
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</button>
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</div>
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<field name="image_128" widget="image" class="oe_avatar"/>
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<div class="oe_title">
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<label for="name"/>
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<h1>
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<field name="name" placeholder="e.g. YourWebsite.com"/>
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</h1>
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</div>
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<notebook>
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<page string="Operators" name="operators">
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<field name="user_ids" nolabel="1" colspan="2" domain="[['groups_id', 'not in', %(base.group_portal)d]]">
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<kanban>
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<field name="id"/>
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<field name="name"/>
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<templates>
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<t t-name="kanban-box">
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<div class="oe_kanban_global_click">
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<div class="o_kanban_image">
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<img t-att-src="kanban_image('res.users', 'avatar_1024', record.id.raw_value)" alt="User"/>
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</div>
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<div class="o_kanban_details">
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<div class="d-flex justify-content-between align-items-baseline">
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<h4 class="o_kanban_record_title"><field name="name"/></h4>
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<a class="btn p-0 opacity-75 opacity-100-hover" role="button" groups="im_livechat.im_livechat_group_manager" type="delete">
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<i title="Remove operator" class="fa fa-fw fa-lg fa-close"/>
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</a>
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</div>
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<field name="livechat_username" string="Online Chat Name"/>
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</div>
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</div>
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</t>
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</templates>
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</kanban>
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</field>
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<p class="text-muted" colspan="2">
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Operators that do not show any activity In Odoo for more than 30 minutes will be considered as disconnected.
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</p>
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</page>
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<page string="Options" name="options">
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<group>
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<group string="Livechat Button">
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<field name="button_text" string="Notification text" help="Text to display on the notification"/>
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<label for="button_background_color" string="Livechat Button Color" />
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<div class="o_livechat_layout_colors d-flex align-items-center align-middle">
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<field name="button_background_color" widget="color" class="mb-4 w-auto o_im_livechat_field_widget_color"/>
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<field name="button_text_color" widget="color" class="mb-4 w-auto o_im_livechat_field_widget_color"/>
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<widget name="colors_reset_button" options="{'default_colors': {'button_background_color': '#878787', 'button_text_color': '#FFFFFF'}}" />
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</div>
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</group>
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<group string="Livechat Window">
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<field name="default_message" placeholder="e.g. Hello, how may I help you?"/>
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<field name="input_placeholder"/>
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<label for="header_background_color" string="Channel Header Color" />
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<div class="o_livechat_layout_colors d-flex align-items-center align-middle">
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<field name="header_background_color" widget="color" class="mb-4 w-auto o_im_livechat_field_widget_color"/>
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<field name="title_color" widget="color" class="mb-4 w-auto o_im_livechat_field_widget_color"/>
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<widget name="colors_reset_button" options="{'default_colors': {'header_background_color': '#875A7B', 'title_color': '#FFFFFF'}}" />
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</div>
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</group>
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</group>
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</page>
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<page string="Channel Rules" name="channel_rules">
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<field name="rule_ids" colspan="2"/>
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<div class="text-muted" colspan="2">Define rules for your live support channel. You can apply an action for the given URL, and per country.<br />To identify the country, GeoIP must be installed on your server, otherwise, the countries of the rule will not be taken into account.</div>
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</page>
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<page string="Widget" name="configuration_widget">
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<div class="alert alert-warning mt4 mb16" role="alert" invisible="web_page">
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Save your Channel to get your configuration widget.
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</div>
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<div invisible="not web_page">
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<separator string="How to use the Website Live Chat widget?"/>
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<p>
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Copy and paste this code into your website, within the <head> tag:
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</p>
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<field name="script_external" readonly="1" widget="CopyClipboardText"/>
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<p>
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or copy this url and send it by email to your customers or suppliers:
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</p>
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<field name="web_page" readonly="1" widget="CopyClipboardChar"/>
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<p>For websites built with the Odoo CMS, go to Website > Configuration > Settings and select the Website Live Chat Channel you want to add to your website.</p>
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</div>
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</page>
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</notebook>
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</sheet>
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</form>
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</field>
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</record>
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<record id="im_livechat_channel_view_search" model="ir.ui.view">
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<field name="name">im.livechat.channel.view.search</field>
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<field name="model">im_livechat.channel</field>
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<field name="arch" type="xml">
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<search string="LiveChat Channel Search">
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<field name="name" string="Channel"/>
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</search>
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</field>
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</record>
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<!-- im_livechat.channel.rule -->
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<record id="im_livechat_channel_rule_view_tree" model="ir.ui.view">
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<field name="name">im.livechat.channel.rule.tree</field>
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<field name="model">im_livechat.channel.rule</field>
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<field name="arch" type="xml">
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<tree string="Rules">
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<field name="sequence" widget="handle"/>
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<field name="regex_url"/>
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<field name="action"/>
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<field name="country_ids" widget="many2many_tags"/>
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</tree>
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</field>
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</record>
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<record id="im_livechat_channel_rule_view_kanban" model="ir.ui.view">
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<field name="name">im_livechat.channel.rule.kanban</field>
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<field name="model">im_livechat.channel.rule</field>
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<field name="arch" type="xml">
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<kanban>
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<field name="regex_url"/>
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<field name="action"/>
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<field name="country_ids"/>
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<templates>
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<t t-name="kanban-box">
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<div class="oe_kanban_global_click">
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<div><field name="action"/></div>
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<field name="regex_url" />
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<field name="country_ids" widget="many2many_tags" />
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</div>
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</t>
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</templates>
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</kanban>
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</field>
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</record>
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<record id="im_livechat_channel_rule_view_form" model="ir.ui.view">
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<field name="name">im_livechat.channel.rule.form</field>
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<field name="model">im_livechat.channel.rule</field>
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<field name="arch" type="xml">
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<form string="Channel Rule" class="o_livechat_rules_form">
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<sheet>
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<group>
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<field name="action" widget="radio"/>
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<label for="chatbot_script_id" string="Chatbot" invisible="action == 'hide_button'"/>
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<div invisible="action == 'hide_button'">
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<field name="chatbot_script_id" class="oe_inline" style="width: 60% !important;"
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options="{'no_create': True, 'no_open': True}"/>
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</div>
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<label for="chatbot_only_if_no_operator" class="oe_inline" invisible="not chatbot_script_id" string="Enabled only if no operator"/>
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<div class="oe_inline" invisible="not chatbot_script_id">
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<field name="chatbot_only_if_no_operator"/>
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</div>
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<field name="regex_url" placeholder="e.g. /contactus"/>
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<label for="auto_popup_timer" class="oe_inline" invisible="action != 'auto_popup'"/>
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<div class="oe_inline" invisible="action != 'auto_popup'">
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<field name="auto_popup_timer" class="oe_inline"/> seconds
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</div>
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<field name="country_ids" widget="many2many_tags" options="{'no_open': True, 'no_create': True}"/>
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</group>
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</sheet>
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</form>
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</field>
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</record>
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<!-- Menu items -->
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<menuitem
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id="menu_livechat_root"
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name="Live Chat"
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web_icon="im_livechat,static/description/icon.png"
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groups="im_livechat_group_user"
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sequence="240"/>
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<menuitem
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id="support_channels"
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name="Channels"
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parent="menu_livechat_root"
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action="im_livechat_channel_action"
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groups="im_livechat_group_user"
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sequence="5"/>
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<menuitem
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id="menu_reporting_livechat"
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name="Report"
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parent="menu_livechat_root"
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sequence="50"
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groups="im_livechat_group_manager"/>
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<menuitem
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id="session_history"
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name="Sessions History"
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parent="menu_reporting_livechat"
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action="discuss_channel_action"
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groups="im_livechat_group_user"
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sequence="5"/>
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<menuitem id="rating_rating_menu_livechat"
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name="Customer Ratings"
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action="rating_rating_action_livechat_report"
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parent="menu_reporting_livechat"
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sequence="40"/>
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<menuitem
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id="livechat_config"
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name="Configuration"
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parent="menu_livechat_root"
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sequence="55"/>
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<menuitem
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id="canned_responses"
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name="Canned Responses"
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parent="livechat_config"
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action="mail.mail_shortcode_action"
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groups="im_livechat_group_user"
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sequence="15"/>
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<menuitem
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id="chatbot_config"
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name="Chatbots"
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parent="livechat_config"
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action="chatbot_script_action"
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groups="im_livechat_group_user"
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sequence="20"/>
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</data>
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</odoo>
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