# -*- coding: utf-8 -*- # Part of Odoo. See LICENSE file for full copyright and licensing details. from markupsafe import Markup from odoo import models, _ class MailBot(models.AbstractModel): _inherit = 'mail.bot' def _get_answer(self, record, body, values, command): odoobot_state = self.env.user.odoobot_state if self._is_bot_in_private_channel(record): if odoobot_state == "onboarding_attachement" and values.get("attachment_ids"): self.env.user.odoobot_failed = False self.env.user.odoobot_state = "onboarding_canned" return Markup(_("That's me! 🎉
Try typing %s to use canned responses.", ":")) elif odoobot_state == "onboarding_canned" and values.get("canned_response_ids"): self.env.user.odoobot_failed = False self.env.user.odoobot_state = "idle" return Markup(_("Good, you can customize canned responses in the live chat application.

It's the end of this overview, enjoy discovering Odoo!")) # repeat question if needed elif odoobot_state == 'onboarding_canned' and not self._is_help_requested(body): self.env.user.odoobot_failed = True return _("Not sure what you are doing. Please, type %s and wait for the propositions. Select one of them and press enter.", Markup(":")) return super(MailBot, self)._get_answer(record, body, values, command)