90 lines
5.1 KiB
Python
90 lines
5.1 KiB
Python
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# -*- coding: utf-8 -*-
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# Part of Odoo. See LICENSE file for full copyright and licensing details.
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from odoo import tests, _
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from odoo.addons.base.tests.common import HttpCaseWithUserDemo
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from odoo.addons.website_livechat.tests.common import TestLivechatCommon
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@tests.tagged('post_install', '-at_install')
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class TestLivechatUI(HttpCaseWithUserDemo, TestLivechatCommon):
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def setUp(self):
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super().setUp()
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self.visitor_tour = self.env['website.visitor'].create({
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'access_token': 'f9d2e784d3d96a904fca2f5e2a559a19',
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'website_id': self.env.ref('website.default_website').id,
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})
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self.target_visitor = self.visitor_tour
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def test_complete_rating_flow_ui(self):
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self.start_tour("/", 'website_livechat_complete_flow_tour')
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self._check_end_of_rating_tours()
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def test_happy_rating_flow_ui(self):
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self.start_tour("/", 'website_livechat_happy_rating_tour')
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self._check_end_of_rating_tours()
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def test_ok_rating_flow_ui(self):
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self.start_tour("/", 'website_livechat_ok_rating_tour')
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self._check_end_of_rating_tours()
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def test_bad_rating_flow_ui(self):
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self.start_tour("/", 'website_livechat_sad_rating_tour')
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self._check_end_of_rating_tours()
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def test_no_rating_flow_ui(self):
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self.start_tour("/", 'website_livechat_no_rating_tour')
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channel = self.env['discuss.channel'].search([('livechat_visitor_id', '=', self.visitor_tour.id)])
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self.assertEqual(len(channel), 1, "There can only be one channel created for 'Visitor Tour'.")
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self.assertEqual(channel.livechat_active, False, 'Livechat must be inactive after closing the chat window.')
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def test_no_rating_no_close_flow_ui(self):
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self.start_tour("/", 'website_livechat_no_rating_no_close_tour')
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channel = self.env['discuss.channel'].search([('livechat_visitor_id', '=', self.visitor_tour.id)])
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self.assertEqual(len(channel), 1, "There can only be one channel created for 'Visitor Tour'.")
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self.assertEqual(channel.livechat_active, True, 'Livechat must be active while the chat window is not closed.')
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def test_empty_chat_request_flow_no_rating_no_close_ui(self):
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# Open an empty chat request
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self.visitor_tour.with_user(self.operator).sudo().action_send_chat_request()
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chat_request = self.env['discuss.channel'].search([('livechat_visitor_id', '=', self.visitor_tour.id), ('livechat_active', '=', True)])
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# Visitor ask a new livechat session before the operator start to send message in chat request session
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self.start_tour("/", 'website_livechat_no_rating_no_close_tour')
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# Visitor's session must be active (gets the priority)
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channel = self.env['discuss.channel'].search([('livechat_visitor_id', '=', self.visitor_tour.id), ('livechat_active', '=', True)])
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self.assertEqual(len(channel), 1, "There can only be one channel created for 'Visitor Tour'.")
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self.assertEqual(channel.livechat_active, True, 'Livechat must be active while the chat window is not closed.')
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# Check that the chat request has been canceled.
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chat_request.invalidate_recordset()
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self.assertEqual(chat_request.livechat_active, False, "The livechat request must be inactive as the visitor started himself a livechat session.")
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def test_chat_request_flow_with_rating_ui(self):
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# Open a chat request
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self.visitor_tour.with_user(self.operator).sudo().action_send_chat_request()
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chat_request = self.env['discuss.channel'].search([('livechat_visitor_id', '=', self.visitor_tour.id), ('livechat_active', '=', True)])
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# Operator send a message to the visitor
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self._send_message(chat_request, self.operator.email, "Hello my friend !", author_id=self.operator.partner_id.id)
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self.assertEqual(len(chat_request.message_ids), 1, "Number of messages incorrect.")
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# Visitor comes to the website and receives the chat request
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self.start_tour("/", 'website_livechat_chat_request_part_1_no_close_tour')
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# Check that the current session is the chat request
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channel = self.env['discuss.channel'].search([('livechat_visitor_id', '=', self.visitor_tour.id), ('livechat_active', '=', True)])
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self.assertEqual(len(channel), 1, "There can only be one channel created for 'Visitor Tour'.")
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self.assertEqual(channel, chat_request, "The active livechat session must be the chat request one.")
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# Visitor reload the page and continues the chat with the operator normally
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guest = channel.channel_member_ids.filtered(lambda m: m.guest_id).guest_id
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self.start_tour("/", 'website_livechat_chat_request_part_2_end_session_tour', cookies={guest._cookie_name: guest._format_auth_cookie()})
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self._check_end_of_rating_tours()
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def _check_end_of_rating_tours(self):
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channel = self.env['discuss.channel'].search([('livechat_visitor_id', '=', self.visitor_tour.id)])
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self.assertEqual(len(channel), 1, "There can only be one channel created for 'Visitor Tour'.")
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self.assertEqual(channel.livechat_active, False, 'Livechat must be inactive after rating.')
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