website_livechat/models/chatbot_script_step.py

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# -*- coding: utf-8 -*-
# Part of Odoo. See LICENSE file for full copyright and licensing details.
from odoo import models
class ChatbotScriptStep(models.Model):
_inherit = 'chatbot.script.step'
def _chatbot_prepare_customer_values(self, discuss_channel, create_partner=True, update_partner=True):
values = super()._chatbot_prepare_customer_values(discuss_channel, create_partner, update_partner)
visitor_id = discuss_channel.livechat_visitor_id
if visitor_id:
if not values.get('email') and visitor_id.email:
values['email'] = visitor_id.email
if not values.get('phone') and visitor_id.mobile:
values['phone'] = visitor_id.mobile
values['country_id'] = visitor_id.country_id
return values