28 lines
1.5 KiB
Python
28 lines
1.5 KiB
Python
|
# -*- coding: utf-8 -*-
|
||
|
|
# Part of Odoo. See LICENSE file for full copyright and licensing details.
|
||
|
|
|
||
|
|
from odoo import models, _
|
||
|
|
|
||
|
|
|
||
|
|
class ImLivechatChannel(models.Model):
|
||
|
|
_inherit = 'im_livechat.channel'
|
||
|
|
|
||
|
|
def _get_livechat_discuss_channel_vals(self, anonymous_name, previous_operator_id=None, chatbot_script=None, user_id=None, country_id=None, lang=None):
|
||
|
|
discuss_channel_vals = super(ImLivechatChannel, self)._get_livechat_discuss_channel_vals(
|
||
|
|
anonymous_name, previous_operator_id, chatbot_script, user_id=user_id, country_id=country_id, lang=lang
|
||
|
|
)
|
||
|
|
if not discuss_channel_vals:
|
||
|
|
return False
|
||
|
|
visitor_sudo = self.env['website.visitor']._get_visitor_from_request()
|
||
|
|
if visitor_sudo:
|
||
|
|
discuss_channel_vals['livechat_visitor_id'] = visitor_sudo.id
|
||
|
|
# As chat requested by the visitor, delete the chat requested by an operator if any to avoid conflicts between two flows
|
||
|
|
# TODO DBE : Move this into the proper method (open or init mail channel)
|
||
|
|
chat_request_channel = self.env['discuss.channel'].sudo().search([('livechat_visitor_id', '=', visitor_sudo.id), ('livechat_active', '=', True)])
|
||
|
|
for discuss_channel in chat_request_channel:
|
||
|
|
operator = discuss_channel.livechat_operator_id
|
||
|
|
operator_name = operator.user_livechat_username or operator.name
|
||
|
|
discuss_channel._close_livechat_session(cancel=True, operator=operator_name)
|
||
|
|
|
||
|
|
return discuss_channel_vals
|